Southeast Asia Market Ready

AI Powered
POS System

Intelligent restaurant management system designed for Southeast Asian market, eliminating language barriers between staff and international guests

AI Translation (20+ languages)
Voice Assistant
Smart Recommendations
Full-featured digital menu
Offline-First Architecture
$1.2B
SEA POS Market TAM
15.7%
Market CAGR
20+
Supported Languages
99.9%
Uptime SLA
Industry Challenges

10 Critical Challenges We Solve

Based on TripAdvisor review analysis, industry reports, and benchmarks from leading POS vendors

01

Language Barrier

Problem

Staff and international guests communicate in broken English, leading to order errors, dish returns, and conflicts. Impossible to explain ingredients, spiciness or allergens

Up to 25% of negative reviews relate to miscommunication
Our Solution

AI-powered multilingual menu with translation into 20+ languages, voice assistant for real-time communication, and instant ingredient explanations

50-70% reduction in order errors
$200-1500/month savings per venue
02

Outdated Paper Menus at Entrance

Problem

Potential guests passing by do not understand the menu. Paper stands look outdated, translations are often incorrect, and prices cannot be updated quickly

Up to 15% potential visitors lost
Our Solution

Digital menu display at entrance with beautiful photos, auto-translation by visitor language, real-time price and availability updates

8-15% increase in walk-in traffic
$50-150/month savings on printing
03

Inefficient Paper Orders

Problem

Waiters write orders on paper, then manually enter into terminal. Double entry = double chance of error. Peak hours become chaotic

2-3 errors per 10 tables due to miscommunication
Our Solution

Direct order entry via tablet with built-in translation, voice-to-text comments, and instant kitchen transmission

80-95% reduction in input errors
20-35% faster service
04

No Digital Kitchen

Problem

Kitchen works with paper tickets that get lost, wet, and torn. No visibility into order queue. Asynchronous cooking leads to timing issues

Dishes from same table arrive at different times
Our Solution

Kitchen Display System (KDS) with digital queue, timers, color-coded priorities, and synchronized dish preparation

15-25% faster preparation time
60-80% fewer kitchen errors
05

Poor Dish Timing & Sequence

Problem

Hot dishes arrive before soup. Side dishes before main course. Guests perceive poor service quality even when food is excellent

Common complaint in guest reviews
Our Solution

AI algorithms calculate optimal start time for each dish. Automatic synchronization ensures all items arrive together

+5-15 NPS points improvement
+0.3-1.2 star rating increase
06

Allergy & Diet Risks

Problem

Guests fear ordering unsuitable dishes (peanuts, gluten, seafood). Waiters often do not know exact ingredients. Risk of serious allergic reactions

15-20% of people have dietary restrictions
Our Solution

Detailed allergen labeling, filters for spicy/vegan/gluten-free/halal, automatic hiding of unsuitable dishes, AI conflict warnings

90%+ reduction in conflict risks
+5-10% new customers with diets
07

Missed Upsell Opportunities

Problem

Guests from different countries have different taste preferences. Staff cannot always suggest the right dishes. Lost revenue on add-ons

Only 5-10% upsell conversion without recommendations
Our Solution

AI recommendations by country/culture, auto-suggestions for pairings, personalized upsell for drinks, desserts, and extras

10-18% increase in average check
25-40% upsell conversion rate
08

No Feedback Collection

Problem

Guests do not want to write reviews manually. Hard to write in a foreign language. Restaurant loses understanding of service quality. Negative feedback goes public

Only 2-5% leave feedback via email
Our Solution

Automatic post-payment survey in guest language, 1-minute quick questions, AI sentiment analysis, real-time alerts on negative reviews

15-25% feedback response rate
50-70% negative feedback prevented
09

No Inventory Control

Problem

No accurate ingredient tracking. Unknown real food cost per dish. Write-offs and losses not controlled. Food cost spirals out of control

35%+ food cost without proper tracking
Our Solution

Automatic deduction by tech cards on sale, real-time cost calculation, low stock alerts, ABC analysis and margin control

3-8% food cost reduction
$500-1000/month savings
10

Fragmented Systems

Problem

Kitchen, waiters, menu, payments, analytics in different systems. Partially on paper, partially in various apps. Impossible to get unified business view

5-10 hours/week wasted on manual reporting
Our Solution

Unified POS system with all modules: menu, orders, KDS, payments, analytics, AI - single source of truth

40-60% reduction in errors
2-3x faster decision making

Total Value for Restaurant

$500-2500
Monthly savings per venue
20-35%
Faster service delivery
10-18%
Higher average check
+0.3-1.2
Rating improvement
3-8%
Food cost reduction
80%+
Error reduction
Market Analysis

Southeast Asia POS Market

$4.96 billion market in 2025 growing to $10.31 billion by 2030 with 15.7% CAGR

🇹🇭

Thailand

TAM$147M
SAM$23.5M
CAGR15%
Restaurants300K+
🇲🇾

Malaysia

TAM$89M
SAM$19.5M
CAGR14%
Restaurants150K+
🇮🇩

Indonesia

TAM$400M+
SAM$80M
CAGR16%
Restaurants500K+
🇻🇳

Vietnam

TAM$200M
SAM$40M
CAGR17%
Restaurants250K+

SEA Market Distribution (2025)

TAM Growth Projection

Digitalization Trends

Cloud POS penetration forecast in SEA restaurant sector

Source: Mordor Intelligence, Statista, 2024

TAM / SAM / SOM

TAM — Total SEA POS Market
Total POS market size across 6 SEA countries by 2030
SAM — Tourist Zone Restaurants in SEA
~15% of TAM: restaurants with international tourists (TH, MY, ID, VN, PH, SG)
SOM — Target Market Share by 2030
1.7% of SAM: ~15,000 customers at $35/mo ARPU

Cloud Adoption

45% of market moving to cloud-based solutions

Mobile Payments

PromptPay, DuitNow, GrabPay growing 30%+ YoY

Tourism Recovery

30-35M tourists/year in Thailand alone

SME Dominance

70%+ of restaurants are independent venues

Project Economics

Financial Model & Investment

Ultra-lean SaaS model with Russian dev team. Break-even at M12, $1.08M ARR by Year 2

Investment Roadmap

1

Pre-seed

$30-35K

MVP + Phuket pilot (55 clients)

M1-M6
2

Seed

$22-26K

Scale Thailand (385 clients)

M7-M12
3

Growth

Organic

Self-funded from revenue (2,570+ clients)

M13-M24

3-Year Revenue Projection

Unit Economics

$1.08M
ARR by Year 2
M12
Break-even Point
$52-61K
Total Investment
2,570
Clients by Year 2

Go-to-Market Strategy

Phase 1: M1-M6

Thailand Pilot

Bangkok & Phuket, 55 customers, product-market fit

Phase 2: M7-M12

Thailand Scale

All tourist zones, 315 customers

Phase 3: M13-M18

Growth + Malaysia

1,200 customers, Malaysia pilot

Phase 4: M19-M36

Regional Scale

TH + MY, 3,000+ customers

Pricing Plans

Monetization model: SaaS subscription with monthly billing. Average ARPU of $35/month enables break-even at ~385 customers (M12).

Starter

$19/month

Small cafes, 1 terminal

  • POS & Basic Menu
  • Reports & Analytics
  • Single Location
  • Email Support
Most Popular

Professional

$39/month

Restaurants, 2-3 terminals

  • KDS Integration
  • Inventory Module
  • AI Menu Translation
  • Priority Support

Business

$69/month

Chains, 5+ terminals

  • Multi-Location
  • Full AI Suite
  • API Access
  • Dedicated Manager

Enterprise

Custom

Large chains

  • Custom SLA
  • White-Label Option
  • On-premise Deploy
  • 24/7 Support
Financial Details

Detailed P&L Model

24-month financial projection based on Russian dev team ($1.8K/mo avg) and lean operations

Monthly P&L (24 months)

Break-even at M12, positive cash flow from M12+

Cumulative Cash Flow

Max investment need: ~$35K by M10, ROI positive at M15

Investment Breakdown (First 12 months - until break-even)

FeaturePhase 1 (Pre-seed)Phase 2 (Seed)TotalNotes
Team (2-7 devs)$27K$50.4K$77.4KAvg $1.8K/mo per dev
Infrastructure (Cloud, API)$1.8K$3.96K$5.76KVDS/DS, OpenAI, services
Marketing & Sales$6K$13.2K$19.2K$500→$5000, linear growth
Other (travel, tools)$0.9K$1.8K$2.7K$100-350/mo misc
Revenue offset-$4.2K-$45.8K-$50KMRR covers expenses
NET INVESTMENT$31.5K$23.6K$55KAfter MRR offset

Monthly Financial Model (Year 1)

Detailed breakdown of expenses, revenue and clients

Phase 1 (Pre-seed)
Phase 2 (Seed)
MonthTeamSalaryInfraMarketingOtherExpensesClientsMRRCash Flow
M12$3,600$150$500$100$4,3500$0 $-4,350
M22$3,600$210$700$100$4,6100$0 $-4,610
M32$3,600$270$900$150$4,92010$350 $-4,570
M43$5,400$330$1,100$150$6,98020$700 $-6,280
M53$5,400$390$1,300$200$7,29035$1,225 $-6,065
M63$5,400$450$1,500$200$7,55055$1,925 $-5,625
M74$7,200$510$1,700$250$9,66085$2,975 $-6,685
M84$7,200$570$1,900$250$9,920125$4,375 $-5,545
M95$9,000$630$2,100$300$12,030175$6,125 $-5,905
M105$9,000$690$2,300$300$12,290235$8,225 $-4,065
M115$9,000$750$2,500$350$12,600305$10,675 $-1,925
M125$9,000$810$2,700$350$12,860385$13,475 $615
Year 1 Total-$77.4K$5.76K$19.2K$2.7K$105K385$50K-$55K
Key Assumptions
Team Cost:$1,800/mo per dev
ARPU:$35/mo (avg plan)
Client Growth:15-20% MoM
CAC:$80-150 (organic focus)
Churn:3.5% monthly
Gross Margin:80%

Monthly Financial Model (Year 2)

Growth phase - self-funded from revenue

Profitable Growth
MonthTeamSalaryInfraMarketingOtherExpensesClientsMRRCash Flow
M135$9,000$870$2,900$400$13,170470$16,450+$3,280
M145$9,000$930$3,100$400$13,430570$19,950+$6,520
M155$9,000$990$3,300$400$13,690685$23,975+$10,285
M165$9,000$1,050$3,500$450$14,000815$28,525+$14,525
M175$9,000$1,110$3,700$450$14,260960$33,600+$19,340
M185$9,000$1,170$3,900$450$14,5201,115$39,025+$24,505
M197$12,600$1,230$4,100$500$18,4301,290$45,150+$26,720
M207$12,600$1,290$4,300$500$18,6901,490$52,150+$33,460
M217$12,600$1,350$4,500$500$18,9501,715$60,025+$41,075
M227$12,600$1,410$4,700$500$19,2101,970$68,950+$49,740
M237$12,600$1,470$4,900$500$19,4702,260$79,100+$59,630
M247$12,600$1,500$5,000$500$19,6002,570$89,950+$70,350
Year 2 Total-$129.6K$14.4K$46.9K$5.5K$197K2,570$557K+$359K

Investment Summary

$30-35K
Pre-seed (M1-M6)
MVP + 55 pilot clients
$22-26K
Seed (M7-M12)
Scale to 385 clients
M12
Break-even Point
~385 paying clients
$1.08M
ARR by Year 2
2,570 clients, 80% margin
System Modules

Complete POS Ecosystem

Eight integrated modules working together to digitize every aspect of restaurant operations

Digital Menu Module
AI Module
Order Management
Kitchen Display System
Inventory Module
Floor Management
Payment & Billing
Business Intelligence

AI Module

Intelligent features that set us apart from competition

  • Menu translation (20+ languages)
  • Culinary terminology accuracy
  • Voice assistant for waiters
  • Personalized dish recommendations
  • Sentiment analysis of reviews
AI Translation Preview
Original (Thai)
Tom Yum Kung
Japanese
Spicy prawn soup
Chinese
Sour prawn soup

All modules are fully integrated and share a single database, providing real-time synchronization across all operations

Technical Architecture

Enterprise-Grade Infrastructure

Cloud-native, offline-first architecture designed for reliability and scale

System Architecture

Client Layer
Web Admin (Nuxt 4)
Waiter App (Mobile/PWA)
KDS Display
Guest Menu (Mobile/QR)
API Gateway
Rate Limiting
Authentication
Load Balancing
SSL Termination
Backend Services
Order Service
Menu Service
AI Service
Payment Service
Analytics Service
Data Layer
PostgreSQL
Redis Cache
S3 Storage
ClickHouse
External Integrations
OpenAI API
Payment Gateways
Delivery Apps
Accounting Systems
SMS/Email Services

Frontend

  • Nuxt 4SSR Framework
  • Vue 3UI Library
  • Nuxt UIComponent Library
  • Tailwind CSSStyling

Backend

  • NitroServer Engine
  • PrismaORM
  • PostgreSQLPrimary Database
  • RedisCache & Sessions

AI & Services

  • OpenAI APITranslation & Recommendations
  • WebSocketReal-time Updates
  • BullMQBackground Jobs
  • MeiliSearchFull-text Search

Infrastructure

  • VDS / DS SingaporeHosting
  • CloudflareCDN & Edge
  • S3 / R2Media Storage
  • ClickHouseAnalytics DB

Offline-First Design

Critical operations continue working even without internet connection, with automatic sync when connectivity is restored.

Create OrdersOffline
Modify OrdersOffline
View MenuOffline
Cash PaymentOffline
Card PaymentOnline Only

Real-Time Communication

WebSocket-based architecture ensures instant updates across all connected devices.

order:created
New order notification
order:item:ready
Dish ready for serving
table:status
Table status change
notification:waiter
Guest calling waiter

Security & Compliance

Encryption

AES-256 at rest, TLS 1.3 in transit

Authentication

JWT + refresh tokens, RBAC

Compliance

PCI DSS via gateway, PDPA ready

Audit

Full action logging, change history

Performance Targets

<200ms
API Response
p95
<2s
Page Load
Lighthouse
<100ms
Real-time Latency
WebSocket
99.9%
Uptime SLA
Monthly

Scaling Strategy

1-50
Customers
Single server, Managed DB
50-500
Customers
Load balancer, Read replicas
500-2K
Customers
Kubernetes, Sharding
2K+
Customers
Multi-region, Dedicated
Competitive Analysis

Competitor Comparison

Our key advantages over existing POS solutions in the Southeast Asian market

Key Differentiators

FeatureOur POSOthers
AI Menu Translation20+ languages3-5 languages
Voice Assistant
Digital Menu Display
AI RecommendationsFullBasic/None
Culinary Terminology
Offline ModeFullPartial
Price Range$19-69$0-165

Detailed Competitor Comparison

Full feature matrix across major POS solutions in Southeast Asia

Full Support
Partial
Not Available
Feature
Our POSAI-First$19-69
FoodStoryLocal (TH)$17-57
StoreHubLocal (MY)$21-85
LoyverseGlobal$0-59
ToastGlobal$0-165
AI Translation (languages)
20+
3
5
5
8
AI Recommendations
Full
-
Basic
-
Basic
Voice Assistant
AI Review Processing
Full
Basic
Digital Menu Display
Add-on
Add-on
QR Self-Ordering
Basic
Waiter App
Owner/Manager App
Basic
Basic
Kitchen Display (KDS)
Full
Basic
Full
Add-on
Full
Offline Mode
Full
Partial
Full
Full
Full
Inventory Management
Full
Basic
Full
Basic
Full
Reports & Analytics
Full
Basic
Full
Basic
Full
Delivery Integration
GrabFood, FoodPanda, LINE MAN
All major
All major
-
US only
Local Payments (SEA)
PromptPay, TrueMoney, DuitNow
Yes
Yes
Partial
-
Loyalty Program
Full
Basic
Full
Add-on
Full
Multi-Location
Limited
Add-on
BYOD (Own Devices)
Partial
Partial
Auto Software Updates
Paid
API Access
Full REST API
Limited
Yes
Limited
Yes

Our Competitive Positioning

Advanced AI features at mid-market pricing. We are the only POS in Southeast Asia with full AI translation, voice assistant, and smart recommendations — targeting restaurants in tourist zones where language barrier is a critical pain point.

Competitive Moat

Why it's hard for competitors to replicate our solution

Specialized AI Models

Trained on culinary terminology in 20+ SEA languages. Requires 12-18 months and significant investment to replicate.

Unique Database

Structured dictionary of dishes, ingredients, and allergens with regional specifics for each cuisine.

Local Integrations

Deep integration with payment systems and delivery aggregators in each country — PromptPay, GrabFood, LINE MAN.

Network Effect

More restaurants mean better AI recommendations. Guest preference data improves personalization.

Comparable Transactions

Valuations and multiples of similar POS companies

CompanyRegionYearDealValuationMultiple
ToastUSA2021IPO$20B25x Revenue
LightspeedGlobal2021Peak valuation$15B30x Revenue
StoreHubSEA2022Series B$200M15x ARR
FoodicsMENA2022Series C$170M12x ARR
EasyEatSEA2023Series A$15M10x ARR

With conservative 8-10x ARR multiple and target ARR of $1.1M by Year 2, potential valuation: $8-11M

Data: SEC filings, Crunchbase, TechCrunch, Tech in Asia. Multiples estimated at time of deal.

Open for Investment

Ready to Discuss Opportunities?

We are looking for strategic partners and investors to scale across Southeast Asia. Contact me directly to discuss the details.

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